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Open Coffee Belfast

October 10, 2009 1 comment

Open Coffee Belfast

Open Coffee meetings are great opportunities for entrepreneurs, computer developers, designers and geeks and nerds to get together to network and bounce ideas off each other. I’m not sure where they originated, but in NI we now have Open Coffee meetings regularly in Belfast (2), Coleraine, Derry, Mid Ulster and Lisburn (apologies if I’ve missed somebody out).

I qualify as none of the above, although I enjoy the cleverness and design of all things Apple like most of the Open Coffee attendees, in my experience. I also carry a torch for the thought of some sort of business of my own but after 30 years as an employee, I have neither the energy nor the courage to do much about it. My experience of the retail industry, however, allows me to take part in the chats and hopefully add some value to the proceedings.

I fell into the habit of the Thursday evening OC at Charleys in Bradbury Place, due to contacts made at NIMUG and have enjoyed the meetings because of the  atmosphere, the relaxed and welcoming attitude of the participants and of course, Karen’s Beef Panini Special.

The bottom line is that anyone thinking of a start-up business, or who has an idea that they want some feedback on, or who just wants to chat with like-minded people and relax away from their daily grind for an hour or two could do much worse than turn up at a meeting.

Open Coffee Belfast

Open Coffee Belfast on Twitter

Living History

October 6, 2009 1 comment

Hunter McGiffin RAF

My previous post has given me some pause for thought. Not only have I had some great colleagues over the years, I’ve also been lucky enough to get to know some fantastic customers.

Around twelve years ago, I met Mr William Hunter McGiffin while managing Crazy Prices, Springhill, Bangor. Mr McGiffin was elderly, perhaps in his eighties, not very steady on his feet and always seemed to be in a rush. He explained that his wife was ill and that’s why he rushed around, as he didn’t want to leave her alone for too long. Over a period of some months, I helped him find a few things and away he’d go, back out the door again. At one stage, I delivered some shopping as he too was ill to come out for it himself.

On one of the days when he seemed not be in too much of a hurry, he thanked me for my help. Always addressing me as Mr Parte despite my protestations, he spoke quietly with a NI public school accent. It sounded like what Radio 4 call “received pronunciation”. I cannot imagine him ever having raised his voice in anger.

During one of our conversations, the subject of the Second World War came up. Always a favourite subject for me, I asked him if he was involved. He modestly talked about flying in the RAF, how he flew Short Sunderland flying boats out of RAF Castle Archdale on ASW duties. At one stage he also flew the Armstrong Whitworth Whitley two-engined bomber, Hawker Hurricanes, and so on. His middle name, Hunter, must have been fairly apt at this time of war. He glossed over most of what must have been a horrendous time for him and his family. He told me also that in 1946, he got married and that he and his new wife bought the red brick house on the left set back from the road when coming out of Holywood on the bypass, for the sum of £4500 and that he was sorry he ever sold it!

I found him fascinating and regret not getting more of his story. Before I moved out of Springhill in 2000, he approached me in the shop one day with a woman who he introduced to me as his daughter. She was home from Germany on holiday. I was a little embarrassed to be introduced as “this is the man I told you about.” Any help I had been able to give him during the time in which I knew him was a pleasure and an honour, but it was lovely to know that he seemed to appreciate it.

A few years ago, as I was browsing history books in Easons, Bangor, I saw a picture of him in uniform. The book noted that he was now deceased. It turned out that he was not just a pilot, but at one stage a squadron leader and then a wing commander. I believe that he was with 502 (Ulster) Squadron. This evening, I managed to find a picture of him, on the internet, taken in Wiltshire in February 1943. He is in the second row from the back and fifth along from the left. He hadn’t changed much from the picture when I knew him.

Mr McGiffin was a real link with history for me, as well as being a lovely man. He must have been a great husband and father also. I am honoured to have made his acquaintance.

I’ve always been fascinated with history. Not with the Greeks and Romans, but local fairly recent history. I’ve researched my own family history going back some years and I enjoy the sense of history that old buildings bring, for example. However, I think that we all miss opportunities when we fail to talk to the elderly within our communities and families. All of my grandparents are dead and I have a number of aunts and uncles who are in their sixties and seventies. I’m going to make an effort to talk to them specifically about our family and local history. They are a living resource!

Categories: History, Work Tags: , , , ,

Thirty Years

October 4, 2009 5 comments

Tesco Extra

Thirty years ago this evening I started my first official part-time job, in Crazy Prices, Dunmurry. I was fairly nervous. Dressed in one of my dad’s crimson red shirts and a navy blue kipper tie (it WAS the 1970′s), I was introduced to the rest of the staff and then shown how to gather shopping trolleys from the car park in Kingsway Shopping Centre without damaging any cars. 73p an hour was my starting rate and I felt like a prince collecting my pay the following Friday. After deductions, it came to £14.73, of which my mother promptly deducted another $10.

The retail grocery trade then was vastly different to today’s slick operation. When I moved onto the Dairy Cabinets after a few weeks, I noticed that we could sell three or four full pallets of whole chickens on a Saturday. Now it’s all chicken breasts and added value prepared meals. All of our chickens came from Moypark in Dungannon and most of our butter came from Mourne Maid in Banbridge. Other differences include the introduction of sell-by dates on biscuits and breakfast cereals around 1982 – a real shock to us at the time. Now we were going to have to pack out stock in rotation on the shelves; something the customers caught on to very quickly. I used to wonder what eejit would ever buy bottled water. At the time, we sold only Perrier Water and it wasn’t exactly in demand for anything other than it’s novelty value. Now water has meters of space, sometimes half an aisle! The introduction of barcode scanning brought us into the twentieth century and there were many other changes that made it an eventful time.

In 1982, Crazy Prices was bought over by Associated British Foods who also owned Stewarts Supermarkets Ltd and Quinnsworth in Ireland and Fine Fare in GB. Before very long, we had a trainee management course made available to us and I was signed up. Out of the six trainees, four of us still work for the company as senior managers and I still see the other two regularly. We were a tightly knit bunch. It was a two year course but after ten months (and the unexpected dismissal of a hooky store manager) I was promoted to assistant manager at Crazy Prices, Springhill, in Bangor. Back then, the store didn’t open on Mondays and only opened one late night a week. We also traded on Sundays only once a year, the Sunday before Christmas. And at the time, I thought I was overworked!

This was a store that was to feature a lot in my future. I was sent there as a trainee manager on my first trainee day. I couldn’t drive so I blagged a daily lift from one of the bread delivery men in Boucher Road and generally got the train home. It was in this store I would meet my future wife, Geraldine Morrow, who worked on the health & beauty section. We had many run-ins before I asked her out. She told me years later that she called me “that bastard Parte” when talking to her mother, who was rather surprised, it transpired, when she brought me home to meet her family. As I lived in Belfast and she lived in Bangor, logistics could be a bit of a problem. We generally met in the disco at the Stormont Hotel. Strains of Spandau Ballet and George Benson remind of this time… Anyway, that’s another story – back to the exciting world of the NI grocery trade in the 1980s. In March 1986, I was made store manager of Crazy Prices, Central Arcade, Belfast. We bought our first house in May and got married in November – a busy year.

I managed the Crazy Prices, Springhill, store for ten years as store manager until 1999. Between 1984 and 1999, I must have had hundreds of students working for me before they went off to university or obtained full time jobs. I have met a number of these guys and girls over the years since, usually when they’ve come into the shop with kids of their own and introduced themselves. One night, I was treated rather lightly by an RUC man after running a questionable red light coming along the Holywood bypass at a rate of knots – once I’d been admonished, he reminded me that he used to work for me. Lucky me! I might have had a a few penalty points – I must not have been too bad to work for then :)

Over the years, I’ve had a store blown up while I’ve been managing it (Dunmurry), a colleague shot in the leg during a robbery (Newtownards Rd), my cash office door blown off by a shotgun in an attempted robbery (Donegall Rd), many, many wrestling matches with shoplifters and a few other remarkable incidents, such as Stewarts in Clandeboye Shopping Centre, burning down. Despite all of that hassle, I’m delighted to say over the past thirty years, I have never personally experienced any political or religious-based animosity from any colleague at any level or in any store, even when Northern Ireland was going through it’s most difficult times – something I’ve always been proud of my colleagues for. I’ve worked in Dunmurry, Springhill, Belfast (Central Arcade), Newtownards Rd, Donegall Rd, Carrickfergus, Glengormley, Ballymena, Craigavon, Newcastle, Portadown, Lisnagelvin, Coleraine, Bloomfields and Newtownbreda, and probably a few more I’ve forgotten about.

In 1997, Tesco took advantage of the looming peace in NI and bought Stewarts and Quinnsworth off ABF. At that late stage, ABF was losing £1M every four weeks in NI. It was a welcome relief when it happened. This last twelve years in Tesco have been fast and furious. At times, it felt like I’d died and gone to retail heaven. Of course, at other times, I’d wish I’d worked harder at school and become the photojournalist I had always wanted to be. Tesco brought (much!) better pay and benefits, innovation and drive and are a great company to work for.

After some illness four years ago, I decided to step down from the responsibilities of the store manager role. I’m now deputy in a bigger store and enjoying the work even more with a better work/life balance than ever before (most days!).

I’ve made many strong friendships for life and run multi-million pound stores – not a bad result for someone who has yet to pass his maths o-level!

Categories: Work Tags: , ,
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